Wednesday, July 18, 2012

Is Spicejet incorrigible?


The airline manages to find airtime for the wrong reasons so frequently ! Last Feb, the Jeeja Ghosh ordeal brought to light the apathy of the airline towards the disabled. The matter went to Supreme Court and the apex court slapped a notice on the airline. As late as April 2012, Spicejet chose to be absent from an all airline meeting called by DGCA, in total denial.

courtesy : contentbox.in

3 months have not passed, and yet again Md Ali Shah is forced to deplane by Spicejet staff at Delhi for taking snaps of his damaged luggage with his mobile on the tarmac. The altercation leads to a communal slur and the airline is indifferent? They guarded the 'mentally-disabled' pilot Utprabh Tiwari last time. This time around - a simple staff - not having the authority to decide on security matters - decides  that a man taking photographs at airport (which by the way is legal since 2004) is not fit to fly since his name has 'Ali' in it? And this guy has to potray his patriotism by stating he was an ex-armyman and his dad fought in the 1971 war !

If only an aberrant staff misbehaves with a passenger, the airline cannot be blamed. However if different employees of the same airline dish out such sick behaviour time and again - and the airline continues to side with its staff ("our pilot did nothing wrong" was the support for Tiwari last time) - there seems to be something seriously wrong in the recruitment and training procedures and policies of this 'cheap' airline !

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