The airline known for delays, abrupt cancellation and indifferent attitude towards customers is in the news again. For all the bad reasons, that is.
In Feb 2012 a passenger named Jeeja Ghosh was forcibly deplaned from a Spicejet flight from Kolkata to Goa. Though she was a frequent flyer, Spicejet staff found her unfit to fly - directly contrary to the provisions of UN Convention on the Rights of Persons with Disabilities.
Ghosh sought apex court's direction to the DGCA for enforcement of regulations pertaining to "carriage by Air of Persons with Disability and Persons with Reduced Mobility." The Kolkata based teacher at the Institute of Cerebral Palsy also urged the apex court to direct the airline to adequately compensate her for loss of money and wastage of time, besides the humiliation and the trauma that she suffered in the unsavoury incident. She approached the apex court along with an NGO, Able Disable All People Together, which works for differently-abled persons.
If only this 'cheap' airline could learn to be a little more courteous ... especially to differently-abled women ! Hope Utprabh Tiwari, the 'Captain' of this debacle of Spicejet, is made to appear on national television to apologize !!
Get more (such treatment) when you fly ... Spicejet !
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